Yes. Playbet Canada operates under a Curaçao eGaming licence (Licence No. OGL/2024/1214/0712). This authorisation allows Playbet to offer services internationally. We prioritise player protection with encryption, secure payments, and clear terms. 18+ only. Play responsibly.
Safety is central to how we operate. Playbet holds a valid Curaçao eGaming licence and uses modern encryption to help protect your data and funds. Games are supplied by reputable providers and are subject to independent fairness testing.
Want a second opinion? You can review recent player feedback on Trustpilot.
Playbet Canada is operated by Bitx Operations N.V., a company incorporated under the laws of Curaçao (registration no. 161842) with its registered address at Korporaalweg 10, Curaçao.
Bitx Operations N.V. holds a Curaçao eGaming licence (Licence No. OGL/2024/1214/0712), authorised by the Government of Curaçao. This is an international licence and not a Canadian provincial licence.
- Select Sign-Up at the top-right of the homepage.
- Enter the requested details to create your profile.
- Verify your email address.
- Sign in — your account and wallet are ready to use.
Tip: You can deposit with crypto (CAD value shown where available). Always set limits that suit your budget.
- Click Log in and select Forgot your password?
- Enter the email linked to your account.
- Check your inbox (and spam folder).
- Use the secure link to create a new password.
Still need help? Contact Live Chat or email [email protected].
Yes. Selected games support Provably Fair mechanics, allowing independent result verification. Other titles are supplied by certified studios and tested under Curaçao licence requirements.
How to verify a provably fair game:
- Open any supported game.
- Click the Provability button.
- Review the verification data.
Yes. Many games offer demo mode so you can play without real money. Demo play uses virtual credits only and is ideal for learning game rules and features.
Most games resume automatically when reopened. If not, the round continues on our server and winnings are credited once you reconnect.
- Refresh the page
- Check your internet connection
- Clear browser cache
- Contact support if the issue persists
No. Each player may only have one account. Multiple accounts may result in suspension and blocked withdrawals.
KYC may be requested during withdrawals or account reviews. You’ll receive instructions by email.
- Email within ~1 hour
- Verification typically within 12 hours
- Status updates throughout
- Email [email protected]
- Request permanent closure
- Account is closed permanently and cannot be reopened